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What is the best way to care for my Jordi Gear?
As with all quality stretch fabrics if you use a washing bag, gentle detergent and the delicate cycle they may hold up forever but in the real (busy life) world, they do well
if you machine wash them with similar colours on a cold wash and hang them to dry away from direct sun. We don't recommend using the dryer but if you have to, use the lowest setting and don't leave the gear in there for very long.


How do they fit?

The eternal question of "SIZE". Not only is it impossible to find a standard size for any clothing there is no standard size girl!
When it comes to activewear, while the best fit is important, because it is a stretch fabric it is pretty accommodating and is sometimes a personal preference. If you prefer a "compression" fit we suggest you go down a size. 

We have a size chart for you to use as a guide and we will happily discuss the sizing of our gear if you contact us.

You can also go to our Jordi Girl Profiles where girls of different shapes and sizes have kindly given us their measurements and their Jordi sizes to help you out. 

What if I order a size and it doesn't fit?

First of all ... leave the tags on while you try it on!
We will happily exchange your Jordi gear if the size isn't right.  See Returns and Exchanges for more information. 

What forms of payment do you accept?

Credit Card, Debit Card and Paypal

Is it safe to use my credit card on www.jordiactive.com

Yes, all our transactions are powered through Shopify's secure payment portal which is the largest, safest e-commerce platform in the world. 

How quickly will you send out my order?

During regular working days, we will endeavour to send out any orders received before 12MD on the same day and before the end of business the day after a weekend or public holiday. 

How can I track the status of my order? 

All parcels will have a tracking number which will be emailed or texted to you.

How do I send my feedback? 

We would love to hear from you. Please send us an email at hello@jordiactive.com.

Or DM us on Instagram @jordi.active. And tag any pics of you in your Jordi Active Gear. We may repost it!